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コース概要
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Looking for an excellent facilitation experience? Look no further. This reliable course will hone your core facilitation skills to create a positive and seamless flow.
The role of a facilitator requires exceptional interpersonal skills, keen observation, insight, and quick thinking. Like a conductor, you must maximize the potential of each individual player and guide the group to overall success. This course explores the facilitator's role in various group situations, providing ample practice, interaction within the group, and feedback.
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学習目標
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● Describe the definition of facilitation and the role of a facilitator.
● Enhance self-awareness and leverage the strengths of your own personal style.
● Practice (embody) the values and attitudes of a facilitator.
● Utilize the key facilitation skills of "observation, diagnosis, intervention, and evaluation."
● Acquire skills as a visual practitioner (expert in diagrams and visualization).
● Develop a plan for successful facilitation.
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学習内容
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1. Exploring Facilitation
- Defining vocabulary (technical terms) in the field of facilitation
- Creating and utilizing guidelines (ground rules) for group interaction
- Identifying the qualities and skills required of a facilitator
- Describing the role of a facilitator
- Clarifying the differences between the roles of facilitator, leader, manager, and consultant
2. Get to know yourself
- Identify your own style (behavioral characteristics) and preferences
- Describe how your behavioral style influences individual and group functioning
- Develop strategies to maximize participant involvement by leveraging your own style and preferences
- Discuss the values and attitudes required of a facilitator
3. Essential skills for building effective relationships
- Discussing the values and attitudes of a facilitator
- Addressing the challenges of juggling multiple roles such as "leader," "manager," and "facilitator"
- Listening at a deeper level (deep listening)
- Speaking in a way that resonates with others (is listened to)
- Effectively confronting problematic behavior (confrontation)
4. Setting the stage for success (preparing)
- Describe the "four phases" of the facilitation process
- Explain the fundamental skills of facilitation
- Clarify the difference between "interpersonal intervention" and "process intervention"
- Utilize process analysis tools to observe factors (forces) beyond your control and plan appropriate interventions
5. Developing Visual Practitioner Skills
- Explore the field of visual practitioners (experts in diagrammatic representation)
- Describe the various types of visual practitioners
- Develop and practice drawing skills (containers, icons, people, lettering)
- Discuss the essence and importance of listening skills in graphic recording, facilitation, and coaching
- Plan to incorporate visual practitioner skills into all phases of facilitation
- Listen to and explain methods, techniques, and resources (materials and tools) for visual practitioners
6. Maximize the outcomes of facilitation
- Organize the essential elements for effective facilitation
- Objectively evaluate your own skills (self-assessment)
- Identify challenges in the workplace environment and clarify how to overcome them
- Develop the next steps (action plan) for professional growth
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