コース概要
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A diverse team with unique individual perspectives can deliver exceptional results.
Having such a team calls for a leader with an arsenal of inclusive leadership practices and keen self-awareness.
This course gives you deeper insights into yourself, your team, and the benefits of inclusion at all levels in your organization. Through self-assessments, case studies, and proven hands-on activities, you’ll develop competencies and get tools to create an environment fueled by engagement and innovation. In addition, you’ll learn to apply a roadmap that ensures that all are heard, recognized, and appreciated—so productivity can soar.
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学習目標
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● Recognize the issues and value of D&I at the personal, team, and organizational levels ● Become a more inclusive leader by recognizing strengths and growth opportunities for yourself and for others ● Communicate effectively and inclusively in a diverse environment ● Articulate how operating from biases impacts innovation, productivity, and engagement ● Analyze diversity and cultural competencies in the context of talent management ● Harness the power of differences to boost team performance and collaboration ● Manage disagreements, misunderstandings, and conflict
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学習内容
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1. Introduction to Diversity and Inclusion
- Establish a Common Language Through Definitions
- Understand the Business Imperative for Diversity and Inclusion in the Workplace
- Reflect on the Multidimensional, Multicultural Aspects of Individual Identity
2. Bridging Communication Differences
- Identify Communication Style
- Recognize Obstacles That May Hinder Communication
- Apply Listening and Empathy to Bridge Differences
- Understand and Recognize Microinequities
- Initiate a Conversation with Someone Whose Difference You May Be Uncomfortable With
3. Leading a Successful Multicultural Team
- Identify Strengths and Development Needs Using the Inclusive Leadership Assessment
- Master the Art of Inclusive Meetings
- Develop a Skill for Facilitating Teams’ Ability to Work Effectively Together
- Identify Your Ideal Network to Accomplish Your Goals and Advance Your Career
- Identify Leadership Challenges
4. Dialogue: Having Difficult Conversations
- Use a Model to Hold Difficult Conversations
- Identify Characteristics of Debate, Discussion, and Dialogue
- Practice Dialogue in Conversations
5. Your Vision and Plan for an Inclusive Workplace
- Review the Seminar’s Key Tools and Takeaways
- Create an Inclusive Vision for Your Workplace
- Build an Inclusive Leader Action Plan
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